Frequently Asked Questions

Are you accepting new patients?

Yes, we always welcome new patients to our practice! If you are new to the practice and need an appointment, please note that we need all prior records sent to our office before making your appointment. This gives our doctors adequate time to prepare prior to your appointment and that means less wait time. It also allows us to give an appropriate amount of time for the appointment in case there are additional issues to discuss. Thank you and welcome aboard!
What Days Are You Open?

Our hours are:

Monday: 8:00 am - 5:00 pm
Tuesday: 10:00 am - 7:00 pm
Wednesday: 8:00 am -2:00 pm
Thursday: 8:00 am - 5:00 pm
Friday 8:00 am - 4:00 pm
What Should I Do If It's My First Appointment?

Complete patient forms before you arrive. Filling them out beforehand will save you time by not having to complete them during your appointment.

If you elect not to fill out these forms ahead of time, please arrive 15 minutes prior to your scheduled time.
How Do I Make An Appointment?

To make an appointment please call our office or click the green Appointments Tab at the top of the page.

To ensure the best use of time, for both our physician and patients, all of our office visits are by appointment only. We ask that you arrive at our office 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us as soon as possible so we can offer that time to someone else.
How Do I Obtain a Prescription Refill?

Please call our office and follow the prompts for our prescription refill line. Allow 1 - 2 business days for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval.

* Doctor does not prescribe controlled substances
Do You Accept My Insurance?

Advocare participates with most major insurance plans. CLICK HERE to view the Payor Guide. As participation varies by region, specialty, and physician, we recommend that you contact either our office or your insurance company representative to verify that your insurance plan is accepted.

For information on how to obtain insurance coverage for you and/or your family, please visit www.healthcare.gov.